A piano’s action is a marvel of engineering, containing thousands of parts. With so many moving pieces, it is completely natural for components to wear down, break, or become misaligned through regular use or changes in the weather.
Most mechanical issues can be diagnosed and fixed directly in your home during a routine service. Common issues I regularly repair across London include:
Occasionally, an older or heavily oxidised string may snap during playing or tuning. Replacing a treble string (the plain steel wire) is usually a quick fix. However, the thicker copper-wound bass strings are custom-made for every individual piano. If a bass string snaps, I will take careful measurements, have a bespoke replacement manufactured by a specialist string-maker, and return to fit it perfectly into your instrument.